Hi,
my surveys are vanished at 10:35, where is the problem? i closed the window and all is vanished.
I had 4 surveys online.
Thank you for the attention.
Vito Franzoni
Hi,
my surveys are vanished at 10:35, where is the problem? i closed the window and all is vanished.
I had 4 surveys online.
Thank you for the attention.
Vito Franzoni
Hello,
I'm pleased to inform you that our developers have fixed the issue. Could you please confirm that you are now able to access your surveys at Free Survey Tool?
We apologize for any inconvenience this issue may have caused you.
Thank you,
Jane
SurveyJS Team
Hello Vito,
Would you please elaborate the issue? Are you unable to access your surveys at https://surveyjs.io/service/mysurveys ?
I was using survey creator when I accidentally closed the browser window (safari on mac) and since then I no longer have any survey saves.
Hello,
Thank you for the update. Do I correctly understand that after you accidentally closed the browser, you lost all changed you made to your survey at that time? Would you please share a survey ID/GUID so that I can check?
Sorry, no i can't share a survey ID because the surveys are all vanished.
Can't you find surveys with only my account id?
I would recommend that you make sure you log in to our website using the same account/credentials which you used initially when you created your surveys.
Please let me know your results.
There aren't other accounts/credentials that i used.
Thank you. We will check this and get back to you shortly.
I am having the same issue
all my survey forms got vanished approx an hour before.