Question T12854
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Matrix question is not showing right for IOS

created 2 years ago

Hello,

We are having issues with matrix questions on IOS. It is not showing the mobile version.

Our example code is available on the next link
https://codepen.io/lucas-soares-soci/pen/bGmWMYB

Attached a screenshot

Show previous comments (9)

    hey Jane, any update on this issue? it's been a week

      Hi Rawan,
      Thank you for the update. Our developers are working on this issue. I'll update this thread on e we have any news to share.
      Please stay tuned.

        Hello Lucas,
        I apologies for the delayed response.

        We have just tested your survey at https://rawan-nujoom.tiiny.site/ with iPhone 12 Pro Max and iPhone 13 Pro devices with the latest iOS updates.

        A matrix is properly adjusted to a mobile screen. Please refer to the attached video: iPhone13Pro-test.mp4.

        Clipboard-File-1.png

        Would you please install all latest iOS updates, launch https://rawan-nujoom.tiiny.site/ and and check to see whether a matrix appears correctly on your side?