Question T14663
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Property Grid deselects field

created a year ago

When typing in a property field for a form element, if briefly pausing typing, the field de-selects. Having in on multiple devices, multiple OS and multiple browsers. Is this intended? This happens on all our forms, but I note it doesn't happen in the example.

Comments (3)

    Hello,
    I tried to reproduce the issue on a Free Survey Tool, however, I had no problem typing in a property grid field. Would you please share more information about the issue?

    • Please specify the Survey Creator version. If you haven't yet upgraded to the most recent version (v1.9.107), I would recommend doing so.
    • If the issue remains after the upgrade, please share a problematic sample and a screencast illustrating the issue.

    I look forward to your reply.

    A A
    Ajuria - Forms Creation a year ago

      Hi Jane,

      Yes its paid subscription. Also point to note is it is happening when I am logged in and trying to edit my existing survey. And not when trying to access it in guest mode.
      @version: I am trying to do it using the online Survey Creator. I understand that it would be the latest version.
      Attached is screen recording for the issue.
      In the recording during initial ~21 Seconds i am in logged in view and you will observe that it auto de-selects the field (focuses out of the control area) where as in guest mode i didn't face such issue.

        Hi,
        Thank you for capturing a screencast. It really helps. I reproduced the issue on my end. We'll research it and let you know our results.

        Answers approved by surveyjs Support

        created a year ago

        Hello,
        We have fixed this issue. The fix will be available with our next maintenance update. If everything goes according to plan, the fix will be available in a day or so.

        Should you have any questions or require further assistance, please feel free to contact us at any time.

        Thanks

          Comments (2)
          A A
          Ajuria - Forms Creation a year ago

            Thank you for the Update

              You're welcome!