Question T15736
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Ipad dropdown issue

created a year ago

Hello,
In our form we have a dropdown field. In this field there are 50+ items from which our user can select an item.On every devices it's working fine except IPad. Some of our Ipad users complain they found issue selecting item from that specific dropdown. Could you please check this ASAP?

Thank you!

Comments (1)

    Hello,
    Thank you for reaching out to us. To allow us understand and research the issue in the most efficient manner, please share additional information.

    • Specify the SurveyJS Form Library version.
      If you haven't yet upgraded to the most recent v1.9.118, I would definitely recommend doing so. We made enhancements to our Dropdown question. Perhaps, upgrading would enhance the user experience.

    • If the issue remains, please share a problematic survey definition/sample reproducing the issue.

    • Record a video showing specific issues your users encountered while working with a Dropdown question on iPad.

    I look forward to your reply.