Question T20990
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When conditional logic is applied in the survey, the option 'Yes' is replaced with 'Forks' for radiogroup question type

created a year ago

Hello,

Need help urgently to resolve this weird issue where option 'Yes' is getting replaced with 'Forks' for radiogroup question type when conditional logic is applied in the survey. This is happening only in some devices and browser combinations. I have attached the screenshot for your reference.

Thanks.
Abhijeet

Comments (2)
Jane a year ago

    Hi Abhijeet,
    If you haven't yet upgraded your SurveyJS libraries, please upgrade them to the latest v1.12.13.
    If the issue persists on the latest version of SurveyJS Form Library, please clarify how to reproduce the issue.
    For us to move forward and research this issue, we need to reproduce it on our end. Please share a problematic survey JSON definition for research. Additionally, share the steps to reproduce the issue and clarify on which device/browser combinations it occurs.

    Thank you

    A A
    abhivp a year ago

      Hi Jane,

      Thanks for your quick response. From our code references it appears that we are currently using v1.9.113
      <script src="https://unpkg.com/survey-jquery@1.9.113/survey.jquery.min.js"></script>
      <script src="https://unpkg.com/survey-jquery@1.9.113/themes/index.min.js"></script>
      <link rel="stylesheet" href="https://unpkg.com/survey-jquery@1.9.113/defaultV2.min.css" />

      Do we just need to change the references to 1.12.13? Is there anything else we need to do to make sure we are upgraded to the latest version? Thanks.

      Unfortunately we are not able to reproduce this issue on our end but multiple survey users have sent us screenshots where "Yes" option is getting replaced with "Forks" on their devices which are mostly chromebooks and not all chromebooks have this issue. We are still trying to figure out different options to fix this issue.
      We are trying this to set value and text as same to check if this resolves this issue and reached out to affected user.

      Code
      /*
choices: [
"Yes", "No", "Skip"
],
*/
choices: [
{ value: "Yes", text: "Yes" }, { value: "No", text: "No" }, { value: "Skip", text: "Skip" }
],
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      Answers approved by surveyjs Support

      created a year ago

      Hi Abhijeet,
      Thank you for the update. I would recommend that you replace the survey.jquery library with the new survey-js-ui library.
      JavaScript Form Library

      HTML
      <script src="https://unpkg.com/survey-core@1.12.13/survey.core.min.js"></script>    
<script src="https://unpkg.com/survey-js-ui@1.12.13/survey-js-ui.js"></script>
<link rel="stylesheet" href="https://unpkg.com/survey-core@1.12.13/defaultV2.min.css" />

      View Demo

      If you require further assistance, feel free to share a problematic survey/demo for research.

      Thank you

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