Question T11276
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Matrix Dropdown - The HTML column disappears in preview

created 2 years ago (modified 2 years ago)

https://plnkr.co/edit/sJKEFtkyJfiuwzxj?preview

  1. on this example there is a matrixdropdown question with % column for the visuals
    but the question doesn't recognize that it is complete when the question is completely filled

1.a) if I remove the %column and fill out the textboxes it then recognizes it as complete

1 question) is there a way to ignore that column because it is only there for the visual for that question to be considered as complete?

  1. Even though there is validation to be met for total to be 100 it still does not think that question is complete when 100% is met instead when I write 0 0 on the empty fields then it considers the question to be complete

2.a) is there a way to have question to be considered as complete if the validation is met? where it requires to fill up to 100?
so if one text box has 100 it doesn't need other rows to have 0 0 0 .

Comments (3)
Jane 2 years ago

    Hello Moose,
    Thank you for sharing an example.
    Regarding your first question:
    The HTML question doesn't require user input. At this point, I'm not sure I follow.
    Would you please clarify what you mean by saying that the survey doesn't recognize the question as completed?

    Regarding your second question: to process it in the most efficient manner, I extracted it to a separate thread: Matrixdropdown with validation that should add to 100 does not consider it as complete. Please refer to it for further correspondence.

    P.S. Your account doesn't contain a developer license. To be able to receive further technical support under this account, please ensure a license is assigned to it. Your license holder can request a license transfer via our support center or by email (support@surveyjs.io).

    M M
    Moose 2 years ago

      https://plnkr.co/edit/65qGH4De6OtfGG8x

      on here answered question changes when answering questions and when use clicks preview

      M M
      Moose 2 years ago

        emailed support!

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        Answers approved by surveyjs Support

        created 2 years ago (modified 2 years ago)

        Hello,
        Thank you for the update. I see that the HTML column doesn't appear in survey preview before completing the survey. HTML questions doesn't basically require a user answer, therefore, they are not shown when the showPreviewBeforeComplete property is set to showAnsweredQuestions.

        To display the HTML column in preview, set the showPreviewBeforeComplete property to showAllQuestions. Please test the updated example.

        Clipboard-File-1.png

        Should you have any questions or require further assistance, we are always here to help.

          Comments (2)
          G G
          Goose 2 years ago

            Hi Jane,

            Thank you for the help, we are actually going to be obtaining support licenses. The question being posed is demonstrated in the following plunker: https://plnkr.co/edit/pN3o89raTGAg533y?preview

            If you notice when you first visit the page, the total on the top right is "Answered 0 out of 10 questions" even though there are only 5 questions. The column displaying the "%" text is presumably initially part of the total calculation. Upon entering a value in one of the input boxes the total on the top right correctly reflects "Answered 1 out of 5 questions".

            This is currently an issue are experiencing where the % column in certain cases is being considered as part of the question which must be answered. Moose had said that a cell type of html would not be considered something that has to be answered.

            Can you possibly take a look and let us know? Much appreciated!

            Thank you

            Jane 2 years ago

              Hi Brendan,
              Thank you for the update. To process your recent inquiries in the most efficient manner, I created a separate ticket on your behalf: T11307: Survey Progress Bar counts Matrix Dropdown HTML cells and calculates the total number of quesitons incorrectly.

              We placed it in our processing queue and will process it shortly.

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